Bouncing Out of Control

Q: How far in advance should I reserve my spacewalks?

A: That would depend on the time of year and what you would like to rent. Many of our rentals are booked well in advance of the usual holidays. The best way to insure that you will be able to get what you want is to book as soon as you have decided on the date for.

Q: Are spacewalks safe?

A: Bounce houses are as safe as playing in your own house, maybe safer. We want your event to be as safe as possible, so we will walk you trough the safety features prior to final setup. Please review our safety rules and instructions.

Q: Are spacewalks clean?

A: Yes, we clean each bounce house after each rental whenever possible. However, due to time restrictions, it may be necessary to clean the inflatable at your location when it is delivered.

Q: Are there any cleaning fees?

A: We expect to receive our inflatables back in a fairly clean manner. We realize that children in and out of it all day can allow grass to enter by means of their socks. We will not charge for cleaning this. However, since you will receive a list , drink stains or not following any other listed rule of this nature will result in a minimum $50.00 cleaning fee at the time of pickup. The inflatable will be inspected before its packed up at your location.

Q: Can you set the inflatable up on cement?

A: Yes, the inflatables will be secured with either sand bags or cement holders rather than stakes, and a tarp or rubber mat will be placed underneath to protect the unit. However, it is HGHLY recommended that the inflatable be set up on grass whenever possible. IT is possible that someone could slip getting into or out of the inflatable and hit the ground.

Q: Do I need an attendant?

A: There should ALWAYS be someone supervising the inflatable. The most important duties of an attendant are limiting the number of children in or on the inflatable at one time, making sure that the children are all of similar size and controlling the behavior of all participants. At the present time, we do not offer an attendant.

Q: Does a spacewalk have to be delivered?

A: We believe that inflatable fun should be available to anyone who wants it. We currently deliver and setup all inflatables.

Q: What should I do if I have a problem?

A: Bouncing Out of Control will provide you with a phone number to reach them in the event of a problem.

Q: What happens if I lose power?

A: All inflatables designed for commercial or rental use require a fun or blower that runs continuously. Should the blowers provided to you stop working, immediately notify Bouncing Out of Control. In most cases, you may have to check our circuit breaker to see that it has not been tripped.

Q: Do you require deposit?

A: No deposit is required.

Q: Does Bouncing Out of Control have a business license?

A: Yes! We are licensed, registered, insured and inspected in the State of Louisiana.

Q: If I need to cancel will I still be charged?

A: Out of courtesy we ask that you give us as much notice as possible. If you cancel after we have already setup the equipment, there will only be a $100.00 setup fee.

Q: Where are the rules when using a spacewalk or inflatable?

A: Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand. Please refer to our SAFETY PAGE for list of rules.

Q: What do we do if the inflatable is up and it begins rain?

A: Unplug the blower and move it out of the rain while you let spacewalk deflate. Once the rain stops plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet.

Q: What if it looks it is going to rain on the day of our event?

A: You can cancel prior to the time stated, due to weather. Call the day before and let us know that you are canceling your rental. If the forecast is for scattered showers, we recommend that you still take the inflatable and let the party go on. If it rains, unplug it, move the blower out of the rain, cover the Space Walk with the tarp provided and when it stops raining, plug it back in and dry off any wet surfaces. The children just want to jump, they do not care if it has just rained.

Q: What methods of payment do you accept for rental items?

A: Currently, we accept cash only upon delivery.

Q: What time will the rental equipment arrive at my location?

A: Normally delivery is 9-11 a.m., but if you desire a different time for delivery please let us know.

Q: What time will the rental equipment be picked up?

A: The pickup of rental equipment is 6-7p.m. just before the dark. However if severe weather is expected in the evening we may call you about early pickup.

Q: Why do I have to rent for the entire day rather than the 3-4 hours I think I will need it?

A: Sometimes things happen, such as the party started later or guest showed up late and/or they did not get to use the bounce house of inflatable after a full day and it is not being used to the last minute. Renting a bounce house or inflatable should be the least of your worries during the day of your event. Having it show up late, setup or taken down while your guests are there can be stressful and inconvenient.

Q: Why do I have to use anchors or sandbags with inflatable?

A: While inflatables are heavy, they also present a large surface to the wind. If an inflatable is not anchored correctly the wind, depending on how strong it is, can actually pick it up and blow it away with or without children playing in or on it. Regardless of how well anchored inflatable is it should not be played on or in when the winds exceed twenty miles per hour.

Q: Can I use water hose on a space walk?

A: There are Space Walks designed for use with water and your Certified Inflatable Operator will be glad to explain them to you. Under no circumstances should water be used with any inflatable that is not designed for such use.

RENTAL AGREEMENT

1. EQUIPMENT, RENT AND TERMS OF RENTAL AGREEMENT: The Undersigned, as Lessee, hires from BOUNCING OUT OF CONTROL, as Lessor, one jump unit, I.D. No: __________________, Blower I.D. No: __________________. The Rental Fee as stated above is payable in advance from the time of commencement, Start Time to End Time.

2. DELIVERY: To the street address specified above by Lessee (Customer). Lessee grants Lessor right to enter the property at the said street address ("Delivery Address") for the delivery and subsequent pick up of the JUMP unit at the specified time.

3. TRANSPORTATION EXPENSE: Except as provided herein, all charges in delivering and subsequent pick up of the JUMP unit with respect to the Delivery Address is included in the Rental Fee noted above. In the event that the JUMP unit is not returned at the appointed time by Lessee to Lessor then a $50.00 Transportation Fee shall be automatically imposed.

4. GENERAL RULES TO FOLLOW DURING USE OF THE JUMP UNIT:
1. Only compatible age groups and size shall play on the JUMP unit at the same time. The maximum number of riders of each group that should play in the JUMP unit at one time is:

Unit Size	Children 8	Children 9	Older Teens	Adults
10 x 10	5-6	None	None	None
13 x 13	8	5-6	3-4	3
15 x 15	10	6-8	4-5	4

   2.All riders MUST REMOVE SHOES before playing in the JUMP unit.

   3.To avoid neck and back injuries, FLIPS ARE NOT ALLOWED.

   4.CHILDREN'S SAFETY DEPENDS UPON YOU. YOUR PERSONAL SUPERVISION IS ABSOLUTELY REQUIRED. AS THE LESSEE OF THE JUMP UNIT, THE SAFETY OF ALL RIDERS IS YOUR RESPONSIBILITY.

   5.Absolutely no "Silly String", gum, candy, food or other sticky substances are allowed in the JUMP unit. If upon pick up, such cleaning is required then a $50.00 cleaning fee shall be automatically imposed.

DO NOT MOVE the JUMP unit from the place where it was installed. If the JUMP unit moves, pull the corner back to its original location of installation.

CAUTION: Keep the JUMP unit away from swimming pools.

5.DEPOSITS: A security deposit of $25.00 is also required. It may be paid within 5 working days prior to date of rental. The remaining balance must be paid at the time of delivery. If cancellation is made 48 hours prior to date of rental, 100% of payment will be refunded to the customer. If cancellation occurs within less than 48 hours of rental date, $25.00 will be retained by BOUNCING OUT OF CONTROL.

6. SAFE OPERATION ACKNOWLEDGMENT: LESSEE ACKNOWLEDGES THAT HE/SHE HAS BEEN INSTRUCTED ABOUT AND FULLY UNDERSTANDS THE SAFE OPERATION OF THE JUMP UNIT THAT IS THE SUBJECT OF THIS RENTAL AGREEMENT. LESSEE AGREES TO OBSERVE ALL SAFETY PRECAUTIONS. LESSEE ALSO REPRESENTS AND WARRANTS THE SAFE RETURN OF THE UNIT AND HEREBY AGREES TO PAY FIVE THOUSAND ($5,000) IF IT IS NOT RETURNED. THERE IS A MINIMIUM CHARGE OF $100 FOR ANY REPAIR TO THE UNIT DUE TO THE LESSEES NEGLEGENTS. A CHARGE OF $50.00 PER HOUR PLUS MATERIAL WILL BE IMPOSED.

7. MAINTENANCE: Lessee agrees to keep the JUMP unit in the same condition as when received, ordinary wear accepted.

8. ALTERATIONS AND ATTACHMENTS: No alteration in or attachments to the JUMP unit will be made without prior written approval of Lessor.

9. WARRANTY: Lessor warrants that the JUMP unit leased under this Rental Agreement will be in good working order on the effective date of the Rental Agreement. The JUMP unit is supplied and maintained subject to this warranty. Lessor's obligation under this Rental Agreement is limited to repair or replacement of the JUMP unit when Lessor determines that it does not conform to this warranty. This warranty is in lieu of any and all other warranties expressed or implied, and of any and all obligations and of all liabilities on the part of the Lessor for damages, including, but not limited to. Consequential damages, arising out of or in connection with the use or performance of the JUMP unit.

10. TITLE TO JUMP: Lessee agrees to keep the JUMP unit in his/her custody and not to sublease, rent, sell, remove from the Delivery Address, or otherwise transfer such JUMP unit. The JUMP unit will remain the property of the Lessor and may be removed by Lessor at any time after the termination of this Rental Agreement.

11. RELEASE OF LIABILITY: The Lessee shall be in charge of the JUMP unit's operation and any other rental equipment, and is fully responsible for its operation as well as return of all equipment including the JUMP unit and all other rental equipment in good working order. Lessor and its officers, employees and agents is / are not responsible for injury occurring to the Lessee or to any other persons using the JUMP unit, cotton candy machines, sno-cone machines, pop-corn machines generators or any other rental equipment and the Lessee further agrees to hold the Lessor and its officers, employees and agents free and harmless against any injury or claims. The Lessee shall indemnify the Lessor and its officers, employees and agents from / against any costs incurred due to claims from anyone and for attorney's fees and related costs involving the use and return of the JUMP unit or any other rental equipment (including but not limited to: cotton candy machines, sno-cone machines, pop-corn machines, generators) should legal action become necessary.

12. ENTIRE AGREEMENT: The Rental Agreement constitutes the full agreement between Lessor and Lessee. Time is of the essence in this Rental Agreement. The receipt of the JUMP unit that is the subject of this Rental Agreement is in good working order and repair and this is so acknowledged by Lessee. There will be a $25.00 fee for returned checks.

13. RAIN POLICY: DURING PERIODS OF SEVERE WEATHER CONDITIONS (I.E. RAIN, HIGH WINDS, ETC.), WE RESERVE THE RIGHT TO CANCEL YOUR RESERVATIONS. IF CONDITIONS ARE NOT TOO SEVERE WE WILL GIVE YOU THE OPTION OF KEEPING IT OR NOT. IF YOU DECIDE TO KEEP THE UNIT FOR THE TERM OF THIS RENTAL AGREEMENT, THERE WILL BE NO REFUNDS!

14. Cotton Candy Machines, Sno-cone Machines, Popcorn machines & Generators Rentals: Never service unit when plugged into electrical outlet. Make sure unit is grounded. Plug unit into a grounded receptacle only! Be sure that the switch is in the "OFF" position before plugging unit in.

WARNING! -- Never leave unit running unattended. DO NOT ALLOW CHILDREN TO OPERATE UNIT! Lessee has acknowledged that he or she has been fully instructed as to the operation and safety procedures of rental equipment. Never touch Hot or moving parts. Never operate rental equipment in a wet environment.

WE ARE DETERMINED TO PROVIDE THE BEST SERVICE IN THE INDUSTRY.